We strongly recommend that should you wish to purchase any Tannoy product, you purchase it locally through an official Tannoy dealer or distributor. You can find more information on your local distributor here Any problems you may experience with your Tannoy product whilst under warranty must be dealt with through the dealer you purchased this product from. If you have Tannoy products imported, then your local Tannoy agent is under no onus to offer support under warranty and may charge for any repairs / replacements that have to be made.