If the screen remains blue there is a chance you have encountered a rare bug with your unit. For ease of fixing the issue we have created an update application to recover/update your firmware.
Download the PC version
- Power up your unit and connect it to your PC/laptop via the USB.
- Start the .exe file and select VoiceLive Touch 2 as the device and click the update option.
- Wait for the unit to finish and automatically reboot.
- DO NOT POWER OFF YOUR DEVICE!
- It will then return to a normal working state after a few minutes.
- It is now safe to power off.
Download the MAC version
- Follow the same instructions as above.