Views:

If the screen remains blue there is a chance you have encountered a rare bug with your unit. For ease of fixing the issue we have created an update application to recover/update your firmware.

WINDOWS users:

Download the PC version

  • Power up your unit and connect it to your PC/laptop via the USB.
  • Start the .exe file and select VoiceLive Touch 2 as the device and click the update option.
  • Wait for the unit to finish and automatically reboot.
  • DO NOT POWER OFF YOUR DEVICE!
  • It will then return to a normal working state after a few minutes.
  • It is now safe to power off.

MAC users:

Download the MAC version

  • Follow the same instructions as above.