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If upon powering on your device you notice there is no text on the screen we would first recommend conducting a firmware update, please follow the link below to the product page in which you will find all relevant software/firmware needed.

https://www.tcelectronic.com/Categories/Tcelectronic/Guitar/Effects-Processors/G-SYSTEM/p/P0CKX/Downloads#googtrans(en|en)


If after conducting the update or your device is already on the latest firmware and the fault is still present, please submit a support case for further assistance.