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The GoXLR Mini can only provide 24v Phantom power meaning that some 48v Condenser microphones will only give a low level signal. This is due to power constraints as the Mini is powered via USB bus. 

In these situations we recommend that you use an external phantom power supply with your microphone before connecting to the GoXLR. 

If you have any further issues then please contact the Care team through the community portal. 

https://musictribecommunity.powerappsportals.com/en-US/knowledgebase/article/KA-01859