If the PROX Neutron DSP cards will not upgrade via the Console Updater, then there is a second option to upgrade them.  This is performed by upgrading each DSP individually.  This method should only be carried out if you are proficient at using a windows computer. changing the computers ip address and connecting to a unit via its serial port.  The instructions are in the attachment.  If you have any doubts at all or you require the software, contact a Midas Care Technician by submitting a Care Ticket and someone will get back to guide you through the process.