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To confirm whether the Windows 10 computer is seeing the pedal connected to the USB port, power the pedal using the DC power supply and then connect it to the USB socket.  Do not use a hub as these have been found to cause detection issues by some users.

In the bottom left hand corner of the Windows screen is a search bar.  Type USB into the search.  The finder will then give you an option of USB settings.  See picture below.  Click on this and a new page will open.

On the new page (see below), click on 'Bluetooth and other devices' tab.  The pedal will show up in 'other devices'.  If the pedal is not showing up, try another USB cable, or another USB socket.  If the computer has both USB 2 and USB 3 sockets, again try both.