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This product is designed to be Bus Powered and will only work when connected to a PC or MAC’s USB port or an External USB Hub which is connected via your PC or MAC.

It will not run if powered from a USB wall socket such as the type you would find for some phone chargers or any form of power bank.

The user manual or following video will provide further guidance on how to set this up - https://www.youtube.com/watch?v=j4-B_DUMOwY

Please note any fault that occurs due to the unit being incorrectly powered will void your warranty.